TERMINATION, RETURN & REFUND POLICIES

1. Course Termination
1.1 In case of the Member terminating a course contract out of necessity, the Member is to apply for the termination and prepare all the required documents at Studio, fill in the necessary information and submit to the Studio. When the Company has accepted the Termination of Contract Form, it will review the contents of the contract along with the details of the Member’s completed lesson, then proceed with a refund.
1.2 Termination shall be accepted only before the course expiration date. In case of the expiration of the contract, the Company is not to accept the termination requested by the Member.
1.3 Termination fees for each course are per below. For more details, please ask the Studio for the Termination Form/Refund Form.
(1) Upon termination of contract, a handling fee of IDR 500.000 per course shall be payable from the Member to the Company regardless of the attendance progress.
(2) Upon termination of contract, a handling fee of IDR 500.000 per package shall be payable from the Member to the Company regardless of the attendance progress.
※In case of the cancellation of a package, all courses in the package will be cancelled.
(3) Upon termination of contract, a handling fee of IDR 500.000 per pre-test license shall be payable from the Member to the Company.
※The termination of contract after the test is not allowed in any case (Failure to pass the test is also treated the same).

This agreement outlines the important points we would like you to understand when you choose to terminate/refund a contract with Bakeitstudio.
1. If a member wishes to cancel a purchased contract, the member must fill up a “Terminate/Refund of Contract” request form at the studio.
2. The date that our studio received your completed “Termination/Refund of Contract” request form will be considered the effective application date.
3.Termination/Refund of any promotional package, part of package courses, Bakeitstudio License (both, pre-test and post-test) are not allowed. Such courses are usually specified during the course enrollment.
[Contract Termination/Refund Procedures]
4. Upon termination of contract, a handling fee of IDR 500,000 per course will be charged regardless of the frequency of attendance.
[50% Refund Policy]
5. Refund of the remaining contract value will be made once after we reviewed the details of the member’s contract and history of the lessons attended. The remaining contract value will be calculated by comparing the total number of lessons purchased and taken, then refund on a pro rata basis.
5.1 Termination/Refund before commencement of courses: Refund amount = [Paid contract amount – Termination handling fee] / 2
5.2 Termination/Refund during commencement of courses: Refund amount = [Paid contract amount – Actual amount of lessons taken – Termination handling fee] / 2
*Actual amount of lessons taken is calculated by “Unit lesson amount x number of finished lessons”
6. Termination/Refund of contract will take 30 working days to process upon receiving your application.
7. Membership fee will be forfeited upon contract termination. However, recurring members will be exempted from payment of membership fees upon re-contracting with Bakeitstudio.
8. We are not responsible for any damage caused by lack of care or misuse by consumers.